Check-in & Check-out
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Early check-in and late check-out available upon request (subject to availability)
- Complimentary airport transfer for stays of 3 nights or more
Villa Services
- 24/7 butler service
- Daily housekeeping
- Private chef service available (additional charge)
- Concierge assistance for activities and reservations
- In-villa spa treatments (advance booking required)
- Laundry service (additional charge)
Dining Experience
- Complimentary breakfast for all guests
- Customized menu options available
- Special dietary requirements accommodated with advance notice
- Wine cellar selection available
- BBQ and outdoor dining facilities
Facilities & Amenities
- Infinity pool (24-hour access)
- Fully equipped gym
- Home theater system
- High-speed WiFi throughout the villa
- Beach access and equipment
- Children's amenities available upon request
Payment & Cancellation
- 50% deposit required to confirm booking
- Full payment required 30 days prior to arrival
- Free cancellation up to 60 days before arrival
- 50% refund for cancellations 30-60 days before arrival
- No refund for cancellations within 30 days of arrival
Additional Information
- Events and celebrations welcome (prior approval required)
- Maximum occupancy strictly enforced
- Smoking permitted in designated outdoor areas only
- Pets not permitted
- Security deposit required
Need Assistance?
Our dedicated concierge team is available 24/7 to assist you with any questions or special requests.
+66 (0) 123-456-789
concierge@moonstonevilla.com